WPS-Dongle 2 Warranty Policy
Disclaimer
• We will not be responsible if it’s believed the damage is caused by the customer, or other personnel, deliberately or by accident.
• We will not be responsible for any loss caused by continuous use or inability to use the product.
• We will not be responsible for costs due to damage other than repairs to Awind products. Any damage or malfunction caused to
other machines linked to Awind products is not cover by this warranty.
If the product is damaged or has malfunctions not caused by human error, please consult your product manual first.
If you require technical support information, please visit our web site at: http://www.awindinc.com
Damages caused by accident, overloading, misuse, improper use
or other types of damage not related to this product quality or
design.
The machine is damaged by unforeseeable natural disasters
(flooding, fire hazard, earthquake, typhoon or thunder) or causes
due by human error.
Attempt to open product housing, dismantle, attach other items
or retrofit without written permission from Awind.
Consumables or components.
Serial number on the product or component has been removed
or damaged.
The product warranty is outdated.
Claims without presenting a warranty certificate, or if presented
but the warranty certificate is not properly marked with the date
of purchase, stamped by the authorized agent or the marked
information has been tempered with..
(1)
(2)
(3)
(4)
(5)
(6)
(7)
The warranty does not apply to any of the following
If any fault has developed during the warranty period, after
confirmation by Awind, we will (1) Repair the product directly.
(2) Replace with a brand new product or refurbished item.
Applicable to all products; when sending the product for
services, you need to provide:
(1)
(2)
(3)
Your name, address and telephone number.
The original copy of warranty certificate where it must be
stamped by the dealer and properly marked with the date
of purchase and the correct matching serial number.
If the warranty certificate has not been stamped by your
local dealer, you may present the original bill receipt where
is clearly printed with details of the product. If you are
unable to provide above information. We will regard the
warranty period to start from the date of dispatch from the
factory.
Warranty Services
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